Repair or Replace Warranty Form
We received your warranty form!
We’ve emailed you the packing slip. Please print and include it with your Leatherman when you send it in.
We’ve emailed you the packing slip with shipping instructions. Please print and include it with your Leatherman when you send it in.
WARRANTY POLICY
Warranty Exceptions
Warranty Exceptions
The Leatherman Warranty covers only the original/primary owner and does not cover abuse, alteration, theft, loss, or unauthorized and/or unreasonable use of Leatherman products. This Warranty covers tools purchased for personal use only and does not cover commercial accounts or bulk purchases with the intent to resell repaired or refurbished tools.
This warranty does not cover accessories, sheaths (exception: Ainsworth Sheath, Adapt Kit and Ratchet Driver are covered by a 2-year warranty), imprinting, color finishes, cleaning, or sharpening. Any of the aforementioned will not be returned to sender with the exception of the Ainsworth Sheath and Adapt Kit .
Leatherman apparel and soft goods are not covered by our 25-year warranty.
Be sure to choose an insured and trackable delivery service as Leatherman is not responsible for products that do not arrive in the mail. Please retain your shipment tracking information until we confirm receipt of your warranty product. This warranty covers products purchased through an authorized dealer and proof of purchase from an authorized dealer may be required.
Leatherman Tool Group is not liable for incidental or consequential damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from jurisdiction to jurisdiction.
Leatherman Tool Group, Inc. no longer handles Ledlenser warranty requests, please direct all Ledlenser warranty requests to: www.ledlenserusa.com/pages/service-warranty.
Repair & Replace Process
Repair & Replace Process
1) SUBMIT YOUR FORM
Complete the warranty form above.
2) SEND US YOUR PRODUCT
After submitting the form, check your email for a packing slip. Please print and include it with your Leatherman when you send it in.
Use an insured and trackable delivery service to ship your product to us. More instructions will be provided on the packing slip you receive.
3) REPAIRED OR REPLACED
We’ll ship it back to you when it’s repaired. If we can’t repair it, we’ll replace it with a comparable refurbished model, unless you’ve specified otherwise in your form.